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what we do

Why Choose Us

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Multi-Industry Support

From taxi dispatch and logistics to e-commerce and technical support, we cater to a wide range of industries
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Scalable Solutions

From startups to enterprises, we scale with you. Choose from custom packages designed to boost your operations.
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Tech-Focused

Platforms like iCabbi and other dispatch, CRM, and communication tools we ensuring smooth, real-time integration
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our Services

Comprehensive Call Center Solutions:

From handling customer queries to managing complex dispatch systems, our team is equipped to deliver seamless, professional service across industries.

  • Booking & Dispatch Support
  • Inbound & Outbound Call Handling
  • Customer Service & Technical Assistance
who we are

Trusted by UK taxi firms for dependable dispatch support—powered by trained agents and smart software integration. Fast

FARHAN SAKHAWAT

Chief Executive Officer

Industries We Transform

testimonials

Customer Stories

Watermark Outsource has transformed our booking experience. Their agents are well-versed in iCabbi and handle dispatch calls with speed and accuracy. Our customers get quick service, and our drivers stay on the road—highly recommended!

Taxi222

Taxi222

Operations Manager

Partnering with Watermark Outsource has been a smart move for our firm. Their team handles client calls with professionalism and accuracy, enabling us to focus on core financial work without interruption. They’ve quickly become an extension of our office

Interface Accountancy Ltd

Interface Accountancy Ltd

Managing Partner

As a growing e-commerce brand, we needed scalable customer support. Watermark Outsource provided trained agents who understood our products and handled queries with care. Their service helped us boost customer satisfaction and retention

R2f Sports

R2f Sports

Founder- R2F-sports
about us

Working with our team means boosting your business through Professional service

Watermark Outsource, redefines what it means to be a call center partner. Based in the UK and backed by a team of 100+ skilled agents.

 Whether you’re in transport, retail, healthcare, or tech, we seamlessly integrate with your systems, understand your customers, and represent your brand with professionalism…

Clients
8080+

Brands trust our voice

Agents
808080+

Expert agents, ready 24/7

Check our top clients and partners

Where Every Call Matters – Watermark Outsource. We believe in the power of human connection and strive to deliver call center experiences that are authentic, empathetic, and exceptional

Office

United Kingdom —
221 LONGLEY ROAD SW17 9LG London

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